Refund Policy

Last Updated: January 22, 2025

1. No Refund Policy

1.1 Digital Products

• All sales are final

• No refunds will be provided after purchase

• No chargebacks accepted except for unauthorized transactions

1.2 Rationale

Due to the digital nature of our products:

• Immediate delivery upon purchase

• Non-returnable nature

• Access to intellectual property

2. Exceptions

2.1 Technical Issues

If you experience technical difficulties:

• Contact within 24 hours of purchase

• Provide error details

• Allow us to attempt resolution

• Replacement downloads available if needed

2.2 Fraud Protection

We reserve the right to:

• Verify suspicious transactions

• Cancel fraudulent orders

• Report unauthorized payments

3. Contact Information

For all inquiries regarding these policies:

Mr. Upside / Michiel Nagtegaal Laan van Middenburg 14 2275CC Voorburg The Netherlands

Email: legal@brandplan.shop Website: https://www.brandplan.shop KVK: 27294886

Response Time: Within 2 business days